Legal
Privacy Policy
How Nuvostella collects, uses, processes, stores, and protects personal information across ai.nuvostella.cloud, studio.nuvostella.cloud, and related services.
Effective Date: September 4, 2026
Nuvostella AI, Nuvostella AI Studio, and Nuvostella (collectively referred to as "Nuvostella", "we", "our", or "us") are operated by Blitz Public Relations and Marketing FZ LLC (License No: 47012776, TRN: 104982358400001), Ras Al Khaimah, United Arab Emirates.
This Privacy Policy explains how we collect, use, process, store, and protect personal information when you access ai.nuvostella.cloud, studio.nuvostella.cloud, and any Nuvostella applications, SaaS products, AI agents, APIs, portals, or services.
Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Company name
- Job title
Account Information
- Login credentials
- Subscription information
- Billing details
Technical Information
- IP address
- Browser type
- Device information
- Usage analytics
- Cookies
User Content
- Prompts submitted to AI systems
- Uploaded files
- Generated content
- Workflow configurations
How We Use Information
We use information to:
- Deliver services
- Improve products
- Provide support
- Process payments
- Communicate updates
- Ensure security
- Prevent fraud
- Comply with legal obligations
AI Processing
Information submitted to AI-powered products may be processed by:
- Proprietary Nuvostella systems
- Third-party AI infrastructure providers
- Cloud hosting providers
We do not sell customer data.
Customer data is never used for advertising purposes.
Data Security
We implement:
- Encryption in transit
- Access controls
- Authentication systems
- Monitoring and logging
- Regular security reviews
No system can guarantee absolute security.
Data Retention
We retain data only as long as necessary for:
- Service delivery
- Legal compliance
- Business operations
- Security requirements
International Transfers
Data may be processed in the UAE and other jurisdictions where our infrastructure providers operate.
Your Rights
Subject to applicable law, you may:
- Access your data
- Correct your data
- Delete your data
- Restrict processing
- Withdraw consent
- Request portability
Third-Party Services
Our services may integrate with:
- OpenAI
- Anthropic
- Microsoft
- Meta
- Twilio
- ElevenLabs
- Stripe
- Supabase
- Other approved providers
Their privacy policies govern their respective services.
Contact
For privacy inquiries, email connect@nuvostella.cloud.